Privacy
Loft Conversion Services is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website or contact us about our loft conversion services.
Who We Are
Loft Conversion Services is a loft conversion company established in 2019 and based in Chiswick, London. Our registered contact address is 5 Grosvenor Road, Chiswick, London W4 4EJ. You can contact us by email at info@loftconversionservices.com.
Information We Collect
We may collect and process the following types of personal information:
- Name and contact details, including email address and telephone number
- Property address and project-related details provided during enquiries
- Information submitted through contact forms, email correspondence, or telephone calls
- Technical data such as IP address, browser type, and website usage data
How We Use Your Information
Your personal data is used for legitimate business purposes, including:
- Responding to enquiries and providing quotations
- Arranging surveys, consultations, and project planning
- Managing contracts and delivering agreed services
- Improving our website, services, and customer experience
- Complying with legal and regulatory obligations
Lawful Basis for Processing
We process personal data in accordance with UK GDPR under one or more lawful bases, including your consent, the performance of a contract, compliance with legal obligations, and our legitimate business interests.
Data Sharing
We do not sell or rent your personal information. Data may be shared only where necessary with trusted third parties such as professional advisers, contractors, or service providers who assist in delivering our services. All third parties are required to handle data securely and lawfully.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Your Data Protection Rights
Under UK data protection law, you have rights including:
- The right to access your personal data
- The right to request correction of inaccurate data
- The right to request erasure of your data
- The right to restrict or object to processing
- The right to data portability where applicable
Requests can be made by contacting us using the details provided below.
Cookies
Our website may use cookies to enhance functionality and analyse website traffic. Cookies do not collect information that identifies you personally. You can control or disable cookies through your browser settings.
Data Security
Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, loss, or misuse. While we take reasonable steps to safeguard information, no online transmission can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: info@loftconversionservices.com
Address: 5 Grosvenor Road, Chiswick, London W4 4EJ