Warranty

At Loft Conversion Services, we are committed to delivering loft conversions that combine quality workmanship with durable materials. Every project is completed with care, attention to detail, and compliance with current UK Building Regulations. Our warranty policy provides reassurance that your investment is protected after the completion of your loft conversion.

home office with large windows

Our Workmanship Warranty

We provide a comprehensive workmanship warranty on all completed loft conversion projects. This warranty covers defects that arise as a direct result of our installation or construction work, provided the loft has been used under normal residential conditions and maintained appropriately.

If a workmanship issue covered under this warranty is identified during the warranty period, we will inspect the problem and, where applicable, carry out the necessary repairs at no additional labour cost.

Manufacturer Warranties

Many of the materials and products installed during your loft conversion are supplied with separate manufacturer warranties. These may include:

  • Roof windows and skylights
  • Insulation products
  • Roofing materials
  • Electrical components
  • Heating equipment
  • Timber products
  • Staircase components

Manufacturer warranty periods vary depending on the product and supplier. Where available, all relevant documentation will be provided upon project completion.

Structural Elements

rustic theme loft

All structural work carried out by Loft Conversion Services is completed in accordance with approved structural calculations and current Building Regulations. Steel beams, floor strengthening, and other structural components are installed to the specifications provided by qualified structural engineers.

Building Control inspections are completed where required to ensure compliance before the project reaches completion.

Building Regulations Compliance

Every loft conversion is constructed to satisfy the applicable Building Regulations in force at the time of construction. Completion certificates issued by the relevant local authority or approved inspector should be retained as part of your property’s documentation.

What Our Warranty Covers

Subject to the terms and conditions of this policy, our workmanship warranty may include:

  • Structural workmanship defects.
  • Internal carpentry installation.
  • Staircase installation.
  • Plastering completed by our team.
  • Roof construction completed by us.
  • Internal partition installation.
  • Defects arising from incorrect installation.

What Is Not Covered

top division lofts project

Our warranty does not cover issues resulting from circumstances beyond our reasonable control, including:

  • General wear and tear.
  • Lack of routine maintenance.
  • Damage caused by accidental impact or misuse.
  • Alterations carried out by third parties.
  • Extreme weather events, flooding, or storm damage.
  • Structural movement unrelated to our workmanship.
  • Damage caused by pests or vermin.
  • Natural ageing of finishes, paint, sealants, or timber.

Customer Responsibilities

To keep your warranty valid, homeowners should properly maintain their loft conversion and arrange routine maintenance where appropriate. Roof coverings, gutters, roof windows, ventilation systems, and external drainage should be inspected regularly to prevent avoidable damage.

Any concerns should be reported promptly to minimise the risk of further deterioration.

Making a Warranty Claim

If you believe a defect is covered under this warranty, please contact us as soon as possible with the following information:

  • Your name and property address.
  • Date of project completion.
  • A description of the issue.
  • Photographs showing the affected area where possible.

We will arrange an inspection to determine whether the issue falls within the scope of our workmanship warranty. If covered, we will schedule the appropriate remedial work within a reasonable timeframe.

Warranty Limitations

attic bedroom loft

This warranty applies only to the original customer for whom the loft conversion was completed unless otherwise agreed in writing. The warranty covers the repair of qualifying workmanship defects only and does not extend to compensation for indirect losses, alternative accommodation, decoration undertaken by others, or consequential damages.

Health and Safety

Any repair work carried out under this warranty will be completed in accordance with current health and safety requirements. Customers should provide safe and reasonable access to the property so that inspections and repairs can be completed efficiently.

Need Assistance?

If you have any questions about your loft conversion warranty or require assistance after project completion, our team is always happy to help. We believe that excellent customer service continues long after construction has finished, giving our clients complete confidence in the quality of our work.

Loft Conversion Services
5 Grosvenor Road
Chiswick
London W4 4EJ

Email: info@loftconversionservices.com